Artificial Intelligence (AI) is no longer a distant trend—it’s a powerful force transforming the landscape of Information Governance (IG) and Records & Information Management (RIM). This engaging session will demystify AI by exploring key and upcoming ISO standards, its economic impact, and how organizations are leveraging AI tools to drive efficiency and innovation.

Attendees will gain practical insights into leading AI platforms such as ChatGPT, Google Gemini, Perplexity, and Microsoft Copilot, with strategies for prompt optimization and real-world RIM use cases that bring these tools to life. The session will also examine the rapid pace of AI evolution, including the use of AI Agents, and what it means for IG and RIM professionals.

We’ll conclude with actionable steps, proven tips, and resources to help you and your organization harness AI ethically, effectively, and strategically setting you up for long-term success, no matter your role or stage in your career.