The Emotional Intelligence (EQ) Advantage: Use EQ to boost your professional

and personal relationships

EQ, the ability to manage your emotions and manage to the emotions of others, is a

crucial skill in today’s fast-paced and dynamic work environments. Whether you’re a

leader, manager, or individual contributor, EQ can set you up for success, fostering

better relationships, effective communication, and sound decision-making.

The workplace, while often a whirlwind of stress, pressure, and occasional drama, also

holds the potential for happiness and excitement.

These diverse emotions can significantly impact our daily experiences. However, with a

high level of EQ, we can effectively manage these emotions, providing us with

reassurance and confidence in facing any workplace challenges.

By honing our soft skills, particularly emotional intelligence, we can significantly

enhance our performance in our IG and RIM roles. These skills empower IG and RIM

professionals to foster collaboration, forge connections, and engage with various

stakeholders, including IT, Legal, Risk, Compliance, Data Privacy, HR, Security, and

Business Units. EQ plays a crucial role in building trust, understanding others

perspectives, and resolving conflicts, which are essential for effective collaboration in

these roles.

As IG and RIM professionals, our journey is not just about being subject matter experts

in our field. It’s about evolving into a trusted advisor to the organization. A high level of

emotional intelligence can facilitate this transition. This skill can potentially revolutionize

our professional journey, opening new horizons and opportunities for personal growth.

When we embrace EQ, we don’t just feel better. We perform better.